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AI: The Secret Weapon for Small Business Success

Published on: March 10, 2024


Durable, a Vancouver-based startup, is redefining the small business landscape with its AI-powered business tools. Catering to a wide array of industries, including builders, bakers, and body conditioners, Durable has announced a significant $14 million Series A funding round to expand its innovative platform and customer base.

Though not the largest in Series A history, the funding round boasts a notable roster of investors, led by Spark Capital. Joining the round are Torch Capital, Altman Capital (founded by Jack Altman, brother of OpenAI's Sam Altman), Dash Fund, South Park Commons, Infinity Ventures, and Soma Capital. To date, Durable has raised a total of $20 million.

Central to Durable's success is its AI-powered website builder, which has been instrumental in creating over 6 million websites since its launch a year ago. Aimed at businesses with minimal or no online presence, the tool has been a game-changer for many small-scale enterprises.

James Clift, founder and CEO of Durable, emphasizes the company's focus on traditional businesses lacking digital infrastructure. Durable’s tools have been crucial in helping these small-scale businesses establish a significant online presence and streamline their operations.

Durable plans to leverage the recent funding to enhance its AI capabilities further. The company envisions an 'omniscient assistant' capable of offering proactive business advice. This ambitious project is expected to enter beta in approximately three months.

Durable's platform is tailor-made for the diverse needs of its user base, encompassing functionalities like tax assistance and automated business management. The company also provides a CRM platform, an invoicing service, a blog builder, and an AI-powered business query assistant.

Durable's unique market position addresses the longstanding challenge of delivering effective digital tools to small enterprises and sole traders. By applying AI advancements, Durable offers affordable, scalable solutions, previously inaccessible to smaller businesses.

The company's use of AI, particularly from OpenAI, underscores its commitment to democratizing technology for small businesses. This approach not only makes sophisticated tools accessible but also enables Durable to effectively serve a diverse and fragmented customer base.

Jack Altman of Altman Capital, an early investor, and Natalie Sandman of Spark Capital both praise Durable's vision and execution. Their support reflects a shared belief in AI's potential to empower entrepreneurs and small business owners.

Durable's journey, closely intertwined with OpenAI, positions it as a notable player in the AI and small business sectors. Its focus on leveraging AI to enhance entrepreneurial endeavors marks a significant step in the evolution of digital tools for small businesses.

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Citation: Smith-Manley, N.. & GPT 4.0, (March 10, 2024). AI: The Secret Weapon for Small Business Success - AI Innovators Gazette. https://inteligenesis.com/article.php?file=durable.json